Reopening Safety Plan
After much care, consideration, and preparation, Five Point will be reopening as of Monday, May 18. We will be operating with a limited schedule that we hope to expand in the coming weeks or months as we deem safe to do so.
The health and safety of our patients, practitioners, and front desk staff is paramount to us, and we have created a set of policies and procedures based on state, CDC, and other professional guidelines to ensure best practice. Below is a detailed but not exhaustive list of policies we have in place:
Shift Policies
One practitioner per shift, and one shift per day for the first few weeks we are open
Teams that are consistent: practitioners work with the same team of people to limit exposure among staff
Services & Scheduling
Community Acupuncture - Limited to 1 per hour, book by phone or email
Private Acupuncture - Limited to 1 per hour, rotating through 3 rooms, bookable online
Bodywork - Not available until Illinois stay-at-home order lifted
Patient Screening and Requirements
All patients will be required to fill out an online screening form upon booking their appointment, which will be emailed to them through JaneApp.
Patients will be phoned the day before their appointment to check for symptoms and other risk factors such as
Experiencing fever, cough, shortness of breath, muscle pain, or any other symptoms on the CDC symptom list for COVID-19
Living with or been in close proximity with someone who has had cold/flu-like symptoms in the last 2 weeks
Traveled in the last 2 weeks
Working outside of the home
Practicing social distancing
Immunocompromised
Patients are required to wear a mask for the entire duration of their visit to Five Point
Patients are required to wash their hands and forearms upon arrival and after treatment
Practitioners will take patients’ temperature via a no-touch thermometer upon arrival
Patients may not bring additional people to their appointment unless they require aid or translation services. Anyone accompanying a patient must wait outside or in the car
Patients must keep at least 6 feet distance from front desk staff, other patients, and practitioners except during their treatment
Practitioner Protocols
Wear a mask at all times
Wear clean clothes to the clinic and launder clothes after wearing them to the clinic
Do not touch face or patients’ faces
Do not bring computer, phone or tablet into treatment room; do charting only at practitioner table after washing hands
Wash hands before and after each treatment
Use gloves hand sanitizer frequently during treatment
Follow Clean Needle Technique Protocols
Keep nails short, hair up, and no jewelry or clothing that drapes like scarves
Reception protocols
Wipe down all surfaces in the treatment room after appointment: treatment surfaces, face cradle, alcohol/cotton ball container lids, light switch/dimmer, door knobs, TDP lamp, chair, moxa bowls, lighters etc.
Remove sheets after every patient in community and private rooms and immediately take to laundry room
Wipe down chair arms and side tables after community treatment
Wipe down reception/seating area and herb station as needed
Wash laundry in hot water, and wear gloves while handling laundry
Wear mask at all times and wash hands frequently
Avoid handling credit cards and cash if possible: ask patients to read card numbers to you or call in advance if a valid card number is not on file.
Please contact us if you have questions or would like more detail. We hope to see you soon.