Phase Three Reopening Safety Plan

After much care, consideration, and preparation, Five Point reopened on Monday, May 18 with a limited schedule. As of July 8, we’ll be entering our third phase of reopening, expanding our available treatment hours and services.

The health and safety of our patients, practitioners, and front desk staff is paramount to us, and we have created a set of policies and procedures based on state, CDC, and other professional guidelines to ensure best practice. Below is a detailed but not exhaustive list of policies we have in place:

Shift Policies

• Two practitioners working per shift, (two acupuncturists or one acupuncturist and one bodyworker)

• Each acupuncturist can see up to two people per hour, one in the community room and one in a private room

Services & Scheduling

• Community Acupuncture - Limited to 2 at a time, staggered start time by 30 min, chairs more than 6 feet apart

• Private Acupuncture - Limited to 3 at a time

• Bodywork - Sessions now available at 25% capacity with 15 minutes between appointments for cleaning

• Cupping - Call to book

• Visit our online scheduling site for our full schedule and services

Patient Screening and Requirements

• All patients will be required to fill out an online screening form within 24 hours of their appointment

• Patients must notify the clinic if symptoms or circumstances have changed since they filled out their form, including:

  • Experiencing fever, cough, shortness of breath, muscle pain, or any other symptoms on the CDC symptom list for COVID-19

  • Living with or been in close proximity with someone who has had cold/flu-like symptoms in the last 2 weeks

  • Traveled in the last 2 weeks or hosted friends/family from outside their household

  • Working outside of the home

  • Ability to practicing social distancing

  • Immunocompromised status

• Patients are required to wear a mask for the entire duration of their visit to Five Point

• Patients are required to wash their hands and forearms upon arrival and after treatment

• Practitioners will take patients’ temperature via a no-touch thermometer upon arrival

• Patients may not bring additional people to their appointment unless they require aid or translation services. Anyone accompanying a patient must wait outside or in the car

• Patients must keep at least 6 feet distance from front desk staff, other patients, and practitioners except during their treatment

Practitioner Protocols

• Wear a KN95 mask at all times

• Take temperature and symptom checklist upon arrival

• Wear clean clothes to the clinic and launder clothes after wearing them to the clinic

• Disinfect computer or tablet between treatments

• Wash hands before and after each treatment

• Use hand sanitizer frequently during treatment 

• Follow Clean Needle Technique Protocols

Reception protocols

• Wipe down all surfaces in the treatment room after appointment: treatment surfaces, face cradle, alcohol/cotton ball container lids, light switch/dimmer, door knobs, TDP lamp, chair, moxa bowls, lighters etc.

• Remove sheets after every patient in community and private rooms and immediately take to laundry room

• Wipe down chair arms and side tables after community treatment 

• Wipe down reception/seating area and herb station as needed

• Wash laundry in hot water, and wear gloves while handling laundry

• Wear mask at all times and wash hands frequently

• Avoid handling credit cards and cash if possible: ask patients to read card numbers to you or call in advance if a valid card number is not on file.

Please contact us if you have questions or would like more detail. We hope to see you soon.

*Edited Monday, November 23